At PLAYERSKART, we strive to ensure your complete satisfaction with every purchase. If you’re not entirely happy with your order, we’re here to help with a fair and transparent refund policy.

1. Eligibility for Refunds
Refunds are available for products returned within 7 days from the date of delivery.

The item must be unused, in its original packaging, and in the same condition as received.

Proof of purchase (order number/receipt) is required.

2. Non-Refundable Items
Certain items are exempt from refunds, including:

Personalized or custom-made products

3. How to Initiate a Refund
To request a refund, follow these steps:

Contact our customer support at [help@playerskart.in] with your order details.

Provide a reason for the return and any supporting images if required.

Once approved, you will receive return instructions.

4. Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or damaged item).

5. Processing Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed and credited to the original payment method within 3-5 business days.

Shipping fees (if applicable) are non-refundable unless the return is due to our mistake.

6. Exchanges
If you need a replacement for a defective or incorrect item, contact us within 7 days of delivery. Exchanges are subject to product availability and customer with a ₹100 shipping charge.
Exchange products will be delivered within 7 to 14 business days .

7. Late or Missing Refunds
If you haven’t received your refund within the expected timeframe:

Check your bank or credit card account first.

Contact your payment provider, as processing times may vary.

If the issue persists, reach out to our support team.

8. Contact Us
For any questions regarding our refund policy, please contact:
📧 Email: help@playerskart.in

Note: We reserve the right to modify this policy at any time. Any changes will be posted on this page.

Thank you for shopping with PLAYERSKART !